Frequently Asked Questions
Everything you need to know about your favorite Epigamia snacks and Greek yogurts.
How should I store Epigamia yogurt products?
To maintain freshness and the best taste, all our yogurt products must be stored in the refrigerator at temperatures between 1°C and 8°C. Please do not freeze them.
Are your products suitable for vegetarians?
Yes, all Epigamia products, including our Greek yogurts, smoothies, and spreads, are 100% vegetarian and made with high-quality ingredients.
How long does delivery take for online orders?
We typically deliver within 24 to 48 hours in major metropolitan areas to ensure our cold-chain products reach you in perfect condition.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or expired product, please contact our support team within 24 hours for a refund or replacement.
Do you use any artificial preservatives?
We pride ourselves on minimal processing. Most of our products contain no artificial preservatives; we use natural ingredients and controlled cooling to maintain shelf life.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on delivery is also available in select locations.